1. How do I book your services?

To book, confirm the date and pay the advance booking charge.

2. What types of makeup do you offer?

We offer traditional, HD, and airbrush makeup.

3. Do you provide accessories?

Yes, we provide accessories like lashes, hair extensions, and jewelry for an additional charge.

4. Can I customize my look?

Absolutely! We work with you to create your desired look based on your preferences.

5. Do you travel to the venue?

Yes, we offer on-site services. Additional travel charges may apply based on the location.

6. What is your cancellation policy?

Advance booking charges are non-refundable in case of cancellation, as per PMK Makeover policy.

7. Do you provide trial makeup sessions?

Yes, trial sessions are available at an additional cost.

8. Can I reschedule my booking?

Rescheduling is possible based on availability, but it must be done well in advance.

9. What does your makeup package include?

Our packages include makeup, basic hairstyling, and draping services. Accessories and additional services can be included for an extra charge.

10. How early should I book?

We recommend booking at least 2–4 weeks in advance to secure your date.

11. Do you offer discounts for group bookings?

Yes, discounts may be available for larger bookings. Please contact us for details.

12. What products do you use?

We use high-quality, professional-grade makeup products to ensure long-lasting results and skin safety.

13. Can you work with sensitive skin?

Yes, we can customize products for sensitive skin. Please inform us about any allergies or skin conditions beforehand.

Service FAQs

14. How long does the makeup process take?

Bridal makeup typically takes 2–3 hours, while party makeup or simple styles take 1–1.5 hours per person.

15. Do you provide saree draping services?

Yes, saree draping is included in bridal and party makeup packages.

16. Can you recreate a specific look from a photo?

Yes, please share reference photos, and we will try our best to recreate the look.

17. Do you provide makeup for men?

Yes, we offer light grooming and makeup services for men, including basic touch-ups and hairstyling.

18. Will my makeup last all day?

Yes, we use long-lasting products and techniques to ensure your makeup stays flawless throughout your event.

Booking and Payment FAQs

19. How much is the advance booking charge?

The advance booking charge is 30% of the total cost (or as discussed) and is non-refundable.

20. What are the payment methods?

We accept cash, bank transfers, UPI payments, or any other agreed-upon payment method.

21. Do you provide an invoice or receipt?

Yes, an invoice/receipt is provided for every booking.

22. Can I add more people after confirming the booking?

Yes, additional people can be added, subject to availability. Charges will apply accordingly.

23. What happens if the makeup artist is unavailable on the booking day?

In the unlikely event of unavailability, we will provide an equally skilled artist as a replacement or issue a full refund.

Special Requirements FAQs

24. Do you handle makeup for destination weddings or outstation events?

Yes, we travel for destination events. Travel and accommodation costs will be borne by the client.

25. Do you provide trial hair and makeup sessions?

Yes, trial sessions are available at an additional cost and must be booked in advance.

26. Can I bring my own makeup products?

Yes, you are welcome to use your own products if you have preferences or sensitivities.

27. Can you accommodate last-minute bookings?

Last-minute bookings are subject to availability. Advance payment is required to confirm the booking.

28. Are there additional charges for early morning or late-night services?

Yes, extra charges may apply for services scheduled outside of standard hours.

29. Can makeup be redone or adjusted after completion?

Minor adjustments can be made, but extensive rework will incur additional charges.

Makeup and Styling FAQs

30. Do you offer makeup for special occasions like photoshoots, fashion shows, or corporate events?

Yes, we cater to a variety of events, including photoshoots, corporate events, fashion shows, and more.

31. Can you provide makeup for children?

Yes, we offer light makeup services for children, focusing on age-appropriate looks.

32. Do you do theme-based makeup?

Absolutely! We can create theme-based looks for events like costume parties, bridal showers, or pre-wedding shoots.

33. Do you provide makeup for both day and night events?

Yes, we customize makeup styles for day and evening events to match the lighting and occasion.

34. Can I request no-makeup or natural makeup looks?

Yes, we specialize in no-makeup or natural looks for clients who prefer minimal coverage.

35. What types of hairstyles do you offer?

We offer a range of hairstyles, including buns, braids, curls, straightened hair, and creative updos, tailored to your event and preferences.

36. Do you provide hair treatments or touch-ups along with styling?

Hair treatments like straightening or curling are included in the styling process. However, elaborate treatments like hair coloring are not part of our services.

Skin Care and Hygiene FAQs

37. How do you ensure hygiene during makeup application?

We use sanitized tools, brushes, and makeup products for every client.

38. Do you provide skincare advice before the event?

Yes, we can guide you on pre-event skincare routines to prepare your skin for makeup.

39. Can you work with acne-prone or problematic skin?

Yes, we use techniques and products suited for acne-prone or sensitive skin to ensure flawless coverage.

40. What if I have an allergic reaction to a product?

We recommend informing us about your allergies beforehand so we can avoid certain products. In rare cases of reactions, we will take necessary precautions.

Booking Policy FAQs

41. Is the advance booking charge adjustable in the final payment?

Yes, the advance booking charge is deducted from the total cost at the time of final payment.

42. Do you refund the advance booking charge if the event is canceled?

No, the advance booking charge is non-refundable as per PMK Makeover’s policy.

43. Can I book for multiple dates in advance?

Yes, you can secure multiple dates by paying the advance booking charge for each date.

44. What if I want to change the time or date of the booking?

Rescheduling is allowed but depends on the artist’s availability. Advance notice is required.

Event-Specific FAQs

45. Do you provide makeup services for early-morning weddings or events?

Yes, early-morning services are available, but additional charges may apply for bookings before 6:00 AM.

46. Can you handle large groups for weddings or events?

Yes, we have a team that can cater to large groups. Advance notice is required for group bookings.

47. Do you stay for touch-ups during the event?

Touch-up services are available at an extra cost. This must be requested during the booking process.

48. Can you help with pre-wedding functions like Mehndi, Sangeet, or Haldi?

Yes, we provide makeup and hairstyling services for all pre-wedding functions.

Customer Experience FAQs

49. What if I’m not happy with the makeup look?

We ensure open communication throughout the process to avoid dissatisfaction. Minor changes can be made on the spot, but complete redo requests may incur additional charges.

50. Do you offer customized bridal packages?

Yes, we create personalized bridal packages based on the client’s requirements, including makeup, hairstyling, and draping.

51. Can I provide feedback after the event?

Absolutely! We welcome your feedback to improve our services.

52. How do you handle special requests or unique preferences?

We encourage clients to share their preferences or inspirations before the event, and we do our best to accommodate them.